Home' Careers Magazine : March 2011 Educate Yourself Contents 16 NEWCASTLE HERALD Wednesday, March 23, 2011
Opening new doors
EDUCATE YOURSELF FOR A BRIGHTER CAREER
House and Holly
FROM being a fitter and turner at BHP to
studying for a master's degree, Wayne Brenton's
story is proof that the right training can open doors
to a brand new life.
As a former executive assistant manager with
Rydges Hotels in Melbourne, Mr Brenton had
experienced the benefits of staff training first-
He became general manager of the Madison
Motor Inn at Charlestown and believed the hotel
was comfortable, value for money and the ideal
property to cater for tourism and business
travellers seeking a home away from home.
But he knew a lot would need to be done to
rebuild and renovate the hotel to bring it to its full
Mr Brenton also knew the hospitality industry
had changed dramatically and required staff to
constantly improve their skills and keep up to date
He decided to contact Rob Lewis at REACH for
Training, based in Cardiff, for assistance to build
his marketing and operational skills, as well as the
skills of his management team Holly James and
''Hotels wouldn't hire an accountant without the
proper training, or a human resources manager
without training, so I would expect the general
manager to be trained as well,'' Mr Brenton said.
Mr Lewis suggested they each study for the
Diploma of Tourism, which could be completed in
''Having experienced people from an external
viewpoint who could provide a consistent program
across all staff meant we could deliver the best
possible service,'' Mr Brenton said.
Each team member started studying for the
diploma's 33 units in a self-paced training plan
under the guidance of Lawrence Bettridge, who
had experience in the hospitality, tourism,
events management and accommodation
They were able to apply their studies to their
work every day.
Their experience and prior hospitality
knowledge was assessed against the competency
standards of the qualification through a
recognition of prior learning process.
As a team they were able to develop marketing
campaigns for the Madison and this work was
recognised as part of their marketing units.
Mr Brenton breezed through every unit and
decided to aim even higher.
''After the diploma I applied for a bachelor's
degree but they said I was too qualified,'' he said.
''They put forward my CV to the head of the post-
Mr Brenton will start a Masters of Hospitality
through distance education with Southern Cross
University in May.
He plans to provide further training to his
restaurant and housekeeping staff.
COURSES FOR SUCCESS
Childrens Services Cert III & Diploma
Community Services Cert III & IV
Aged Care Cert III & IV
Disability Cert III & IV
Hospitality Cert II, III & IV
Hairdressing Cert III
Business Administration Cert III , IV & Diploma
We also offer a range of other courses including:
RSA/RCG - Barista - First Aid
Food Safety Supervisor Training
ABN 78 120 579 124
CLASSROOM - DISTANCE - ON THE JOB - RECOGNITION
Beauty Therapy Diploma
Event Management Diploma
Practical Training - Industry Based Trainers
Excellent Completion Rates & Job Opportunities
Nationally Recognised Qualification Courses
STAY TUNED FOR GOVT. FUNDING! COMING SOON..
Links Archive Navigation Previous Page Next Page